Legal

Community Guidelines

Last updated: October 5, 2026

Why these exist

eLLVate only works if it feels like Lake Las Vegas does in person - friendly, direct, and looking out for each other. These guidelines describe what that looks like in practice. They sit alongside our Terms of Service, which cover the legal side of using the app.

Be a good neighbour

Post the way you’d talk to someone across the fence. Disagree with an idea without attacking the person who posted it. Assume good faith - most posts here are from someone trying to make the community better, find a recommendation, or just say hello.

What’s not okay

  • Harassing, threatening, or demeaning another member.
  • Impersonating another person, a business, or an admin.
  • Sharing someone else’s private information without their consent.
  • Spam, or using the app to advertise something unrelated to the community.
  • Posting content that’s illegal, deliberately false, or intended to mislead.

Content like this gets removed when reported, and repeated or severe violations can lead to losing access to the app - see the Moderation section of our Terms of Service.

Post in the right place

The forum is organized into channels - Announcements, HOA, Marina & Boating, Golf, Trails, Dining, Sports Club, Buy & Sell, and General - so neighbours can find what they’re looking for without wading through everything else. Pick the channel that actually fits (General is there for anything genuinely topic-less), and keep Announcements and HOA for genuinely official or board-related information.

Reviews and petitions

Service and business listing reviews are for your own honest experience with a local business, not a place to settle a personal dispute or leave a review for a business you’ve never actually used.

Petitions are a respectful way to raise a real local issue with the HOA board. Keep a petition focused on the issue itself - not on naming or accusing specific board members or staff - and remember that reaching the signature goal means the board will consider it, not that any particular outcome is guaranteed.

Business listings

The Businesses section of the Directory is for restaurants, bars, shops, and other established local businesses to post their hours, a current special, and photos for the community - it’s free, and it’s meant to be run by someone with a genuine connection to the business, not a customer or a competitor. A listing is the business’s own claim about itself; we don’t independently verify that everything in it is accurate.

New listings are checked before they go public - automatically when possible, or by an admin when it isn’t - so that a “Verified” badge means we confirmed a plausible connection between whoever created the listing and the business itself, not that we’ve audited its contents. If you believe a listing is fake, or run by someone with no real connection to the business it claims to represent, please report it - we may remove or unverify a listing at our discretion.

Tools you have

If a post bothers you, you don’t have to just scroll past it: Report flags it for our moderators, and Block hides that member’s posts, comments, events, missions, services, business listings, and petitions from you entirely - you can manage who you’ve blocked, and unblock them, any time from your profile.

A small “Admin” badge next to a member’s name means their account is a genuine eLLVate admin - it’s there so you can tell official content apart from someone imitating an admin. Anyone claiming to represent the HOA board or eLLVate without that mark should be reported.

Enforcement

We review reports and act on them at our discretion - anything from removing a single post to suspending or terminating an account, depending on what happened and whether it’s happened before.

Changes to these guidelines

We may update these guidelines as the community grows. If we make a material change, we’ll update the date at the top of this page.

Questions

Questions about these guidelines? Reach us through the Contact Us page in the eLLVate app, or write to Nolancode LLC.